Connection Troubleshooter – MCCICONTEXTHOOKSHIM.EXE

Mccicontexthookshim.exe will appear in your c:\Program Files\common files\motive\ folder. The program was created by Motive Communications, Inc and it installed with your broadband highspeed Internet service from Alcatel-Lucent. Motive can be used when troubleshooting problems with your Internet connection. If you rarely or never need to do so, this file can be removed using WinPatrol or the program can be uninstalled via Control Panel > Add/Remove Programs. Some users contend that the program is not worth the resources it uses up.

More information can be found at http://www.motive.com/products/broadbandmanagement/customerservicemanager.asp.

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Motive Communications