Multiple Programs - SBHOOK.DLL

Sbhook.dll and sbhooksvc.exe install with the Motive Broadband Virtual Assistant also referred to as "Motive SmartBridge". Files called mpbtn.exe and matcli.exe may also appear on your system. This help system was designed to solve internet problems with cable or DSL modems and with your broadband provider (Sprint, SBC Yahoo, BT, BlueYonder, AT&T;, Earthlink, etc. You'll find more information and the latest download version of Virtual Assistant at http://local.sprint.com/home/local/dslhelp/virtualassistant/index.html. Some characterize this program as spyware based upon it's information gathering potential. If you enjoy using the program, we'd recommend considering it safe enough to have around.

Sbhook.dll and sbhook64.dll install with the 32 and 64-bit versions of Kaspersky Antivirus and Kaspersky Internet Security 2010 or later from Kasperksy Labs. One of these files will be running (depending upon your version) if you have the the Kaspersky Sandbox (Safe mode) enabled. This alows you to run a program in a secure, virtual space where it won't harm the rest of your system. While not recommended, to get rid of the file, disable the sandbox, safe mode features via program options. You'll find more information at http://www.kaspersky.com/kaspersky_internet_security. You'll find a video describing how the Kasperksy Sandbox works at http://www.youtube.com/watch?v=hbhbFMWXlqw.

Safe